Completing more than 250,000 evaluations per year across over 165 countries, BARE is the most trusted name in customer experience research.
WHY BARE INTERNATIONAL?
FREE TRIAL
EXPERT TEAM
CX MEASUREMENT
GLOBAL COVERAGE
If you are interested in a better level of service in your company,
we offer a complimentary evaluation of your business.
Our specialist consultants will work with your team to help to develop an effective CX initiative based on your business needs.
We develop a customized and measurable programs aimed at helping your company find the areas in need of improvement.
We are 13 offices located across 165 countries and support more than 30 different languages.
CUSTOM RESEARCH SOLUTIONS FOR YOUR UNIQUE BUSINESS NEEDS
MYSTERY SHOPPING
CUSTOMER FEEDBACK
GEOTARGETED SURVEYS
Evaluators mimic natural customer behaviors and record their experiences at various touch points through the customer journey.
Customer Feedback Surveys provide you instant results and allow for customer incentives in exchange for completing surveys.
We collect unbiased, real-time data to help you evaluate and improve the shopper journey to drive sales.
ON-SITE AUDITS
ONLINE REPUTATION
BUSINESS INTELLIGENCE REPORTING
View all reviews by real customers across over 50+ review and social media platforms including Yelp, Google, TripAdvisor, and more.
Our experienced team of data scientists to present comprehensive insights from your 1000s of business-critical data points.
Depending on your business needs, we provide audits to assure parameters -- including updated safety guidelines -- are being met.
Don't know where to start?
As a leader of customer experience insights, our main goal is to be available as a true partner, to provide the support you need for success, including free consultations on your CX program design.
“BARE audits are an integral part of our controls at my hotel. While we are able to train staff on an ongoing basis, it is great to receive feedback from an external party that will either guide you in the right direction or confirm that the controls are in place and working well. I would recommend that all hotels sign up with BARE.”
Raddison Blu
Hospitality
"BARE is very flexible, can kick off a program on short notice, and adapt to any AD-HOC changes or requests. We have created a pleasent relationship with BARE'S staff with the program"
Nissan
Automotive
BARE International restored faith in mystery shopping programs. The quality of their job proved us that this is something worth doing.”
The Body Shop
Retail
“The program and service which BARE offers is meeting our requirements and gives us better insight of each restaurant. A global partner for customer excellence!”
Five Guys
F&B
“If I have to describe BARE in one work I would say they are professionals! The process, right from setting up the audits, to conducting and evaluating it is handled very efficiently. All TATs are maintained and every communication is right on time.”
Apple Maple
IT
“We have worked with BARE international for doing mystery audits and have found very good inputs which helped us in getting our process and products corrected. It helped us in improving our customer experience.”
Nykaa
Ecommerce Retail
"BARE has been instrumental in the ongoing development, evolution, and execution of our Quarterly CX Assessments and annual Brand Audits. They have conducted over 50,000 assessments per year for Shell, across a variety of markets worldwide. Throughout our partnership, BARE teams have been thorough, detailed, responsive, and available to us at all levels – market by market, globally, or directly."
SHELL
Gas
"We are very happy to work with you as your services are up to mark and help us to grow our business. Thanks for the time and expertise it takes to create this offer."
Shrimp Shack
F&B
Awards & Affiliations
HOW MUCH ARE CUSTOMER SERVICE ISSUES COSTING MY BUSINESS?
BARE’s Customer Experience Research provides actionable answers.
