Remote work is on the rise, therefore it’s critical for companies to figure out how to maintain a positive company culture across the organization, regardless of the physical distance between team members.
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Want to learn more about your customers’ needs and preferences? A customer survey can reveal countless ways to improve your business. But too often, businesses miss out on insights because they’re sending inadequate surveys. Read more
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’Tis the season for returning that sweater your mom gave you that didn’t fit. Make no mistake: A happy customer is a repeat customer. And as it turns out, in 2020, a lot of that happiness depends on the returns policy. Read more