Want to learn more about your customers’ needs and preferences? A customer survey can reveal countless ways to improve your business. But too often, businesses miss out on insights because they’re sending inadequate surveys. Read more

’Tis the season for returning that sweater your mom gave you that didn’t fit. Make no mistake: A happy customer is a repeat customer. And as it turns out, in 2020, a lot of that happiness depends on the returns policy. Read more

What exactly is ‘DIGITAL’ Customer Experience? Is it mobile? Apps? Social media? Here, BARE International breaks down all you need to know about incorporating a seamless digital experience for your customers in 2020.

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In a world where marketers get messages in front of millions of prospects with a simple click,  the ability to make those offers feel personalized has become increasingly important. With personalized discounts, businesses can offer their customers more than a one-size-fits-all approach. Read more

With only 29 shopping days left until Christmas Day, consumers are buying at brick-and-mortar stores, but still do most of their product research online. Moving into 2020, retailers have the opportunity to go a step further and leverage data-driven and digital technologies to elevate the customer experience in more meaningful ways. Read more

For years now, traditional retail stores have been under attack. Consumers love the convenience and selection of shopping online, leaving brick-and-mortar stores to be dubbed a dying breed. But smart brick-and-mortar stores are undergoing a major transformation to keep up with the times.  Read more

Great customer service goes beyond fixing an appliance or handing out discounts. It’s about leaving people with a good feeling about your business. But even the most successful of businesses have failed the customer at some point. Read more

There are so many gains of becoming a Mystery Evaluator for BARE International. If you are thinking of becoming a mystery shopper, below are just a handful of detailed benefits you can achieve throughout your professional career with us and beyond. Read more

In the month of October, many people are excited about the fall season and the upcoming holidays, showing colors of red, orange, and brown. Along with those traditional colors are shades of pink, to symbolize Breast Cancer Awareness Month (BCAM). For the entire month of October, the annual campaign increases awareness of breast cancer, supporting those who have been affected, around the world.  Read more

As a business owner, it’s critical to understand how expectations are evolving and how to adapt business strategies to effectively close this gap. Read more