Tag Archive for: Bare International

Beyond Service: How Customer Experience Is Redefining the DNA of Hospitality

By Aviraj Puri, ISHC, BARE International 

For decades, hospitality has been synonymous with service – warm greetings, quick assistance and consistency across touchpoints. But today, the industry is undergoing a profound transformation. The modern guest is no longer satisfied with good service alone; they seek connection, meaning, and moments that feel personally crafted. Hospitality is no longer just an exchange of value – it has become an experience economy driven by emotion and human-centered design.
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Through the Customer’s Eyes: A New Look at Experience Evaluation

By Marguerite Turner, Operations Manager at BARE International 

Understanding the customer experience often requires more than data points and written observations. The most meaningful insights live in real moments: how a visitor is greeted, the energy of the space, the subtle cues that influence whether someone engages, explores, or walks away. Traditional reporting can capture the facts, but video captures the truth.  

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Marketing & Communication Efficiency: Are You Ensuring the Return on Your Investment?

By Pedro Venturini, Country Manager, BARE International Brazil 

Many companies allocate significant budgets to attract customers but end up facing challenges at the most critical moment: the actual service and buying experience.
This reality is far more common than most would imagine.
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How BARE International Cares for Our Most Important Resource: Our People

At BARE International, our mission has always gone beyond insights and data, it’s about the people behind them. Our success is powered by individuals who bring curiosity, creativity, and commitment to every project. 

That’s why we invest deeply in what truly matters: building a culture where our people can perform at their best, feel supported, and grow with purpose. 

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Raising a Glass to Change: How Craft Beverage Spaces Are Redefining Social Connection

By Linda Amraen, ISHC, BARE International 

For decades, the traditional “happy hour” meant one thing: gathering with friends or coworkers at a familiar bar, surrounded by clinking glasses and background noise. But the way people connect over drinks is changing. Increasingly, the modern social scene is unfolding somewhere quieter, more intentional, and far more experiential: at wineries, breweries, cideries, and distilleries. 

These spaces have evolved from niche destinations into cultural hubs, places where people go not just to have a drink, but to have an experience. Across the globe, the craft beverage industry is flourishing, fueled by a shared desire for authenticity, storytelling, and community. 

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CX Drives Success: Humans & AI, Together at the Wheel

In 2025, the smarter question in CX is not whether AI will play a role, it is how humans and AI should interlock to drive business outcomes. The organizations succeeding today treat them not as opponents, but as partners. 

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Elevate Performance Without Guesswork

At BARE International, we know that performance is not about assumptions – it’s about clarity. Companies cannot rely on intuition alone to coach their teams or to recognize excellence. Data has become the compass that guides leaders, helping them identify not only where gaps exist, but also where opportunities for growth are hidden. 

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One Standard, Multiple Locations, Zero Gaps: How to Ensure Consistency Across All Units

Maintaining a single customer experience standard across multiple stores or franchises is one of the greatest challenges for brands. The promise of delivering the same level of service at every point of contact requires not only training but also constant monitoring – and this is where BARE comes in. Read more

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Helping Hands, Open Hearts: BARE International SG Team’s CSR Day with NTUC Health Care

As part of BARE International’s CSR goals, our Singapore-based teammates had the privilege of volunteering with NTUC Health Care on Friday, July 25, 2025. The team visited the home of an elderly man under NTUC’s care, offering their time and support to help clean his living space and spend time with him. What began as a service initiative turned into a deeply moving experience—a reminder of the realities many elderly people face, and the power of human connection and empathy. The following is a personal reflection written by Dr. Concasso Leena Sunny, one of the volunteers, who beautifully captured the emotions and lessons from that day. 

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Serving with Purpose: BARE International SG Team’s Experience at Brahmarpanam Soup Kitchen

On a bright and purposeful Friday morning, July 11, 2025, our Malaysia-based Singapore team members set out not just on a journey of physical volunteering—but on one of compassion, connection, and community. As part of BARE International’s ongoing Corporate Social Responsibility (CSR) initiative and Social Impact Score efforts, the team volunteered their time and energy at the Brahmarpanam Soup Kitchen, a local non-profit dedicated to feeding underprivileged communities. 

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