‘B2B companies are starting to see the value of investing in customer experience and the advantage it can give them over the competition.’ BARE shares an article by Blake Morgan for Forbes about the new focus on customer experience in the B2B world.Read more
https://www.bareinternational.sg/wp-content/uploads/sites/7/2020/07/two-men-talking-on-focus-photography-2182977-1030x687-1.jpg6871030Lekha Jambaulikarhttps://www.bareinternational.sg/wp-content/uploads/sites/7/2023/05/BARE-ISO-Badge-2023-1.pngLekha Jambaulikar2020-07-30 09:28:122020-07-30 09:28:12B2B WAKES UP TO THE BENEFITS OF CUSTOMER EXPERIENCE
What are some thoughts you may have if you had to stay at a hotel during COVID? Is your room thoroughly cleaned? Are employees taking the proper precautions? Linda, our Global Director of Client Services, shares her discoveries during an unexpected hotel stay.
https://www.bareinternational.sg/wp-content/uploads/sites/7/2020/07/modern-style-bedroom-2725675-1030x687-1.jpg6871030Lekha Jambaulikarhttps://www.bareinternational.sg/wp-content/uploads/sites/7/2023/05/BARE-ISO-Badge-2023-1.pngLekha Jambaulikar2020-07-23 08:00:262020-07-23 08:00:26REALITY OF THE EMERGENCY ROAD TRIP: SAFETY INSIGHTS FROM AN UNPLANNED HOTEL STAY
Rounding up the team for an annual meeting resulted all of us staying in a nearby large branded hotel, no room sharing or AirBNBs possible. The team ranged from High to Low Risk, all non-symptomatic, which resulted in guests with a range of expectations.
We wondered: how often do exceptional moments occur to make the experience memorable even when face coverings and barriers were in place?
‘How much of consumers’ new online beauty shopping habits will stick when stores reopen? How should beauty retailers react?’ BARE shares an article by Richard Kestenbaum for Forbes with new trends and innovations in the beauty retail industry.
‘Much has been written about customer service through the years, but the events of the past few months have changed the conversation in a big way. The rise in on-line buying has created new questions about how to build customer loyalty with someone you never actually meet.’ BARE shares an article by Jill Griffin for Forbes on how customers determine value.
https://www.bareinternational.sg/wp-content/uploads/sites/7/2020/07/rupixen-com-Q59HmzK38eQ-unsplash-1-scaled-e1593111266185-1030x582-1.jpg5821030Lekha Jambaulikarhttps://www.bareinternational.sg/wp-content/uploads/sites/7/2023/05/BARE-ISO-Badge-2023-1.pngLekha Jambaulikar2020-07-09 07:27:562020-07-09 07:27:56CUSTOMER VALUE LIES IN THE EYES OF THE BEHOLDER
‘With an unprecedented amount of time spent in their domestic spaces, Americans also began shopping to redecorate them.’ BARE shares an article by Elizabeth Fazzare for Forbes with data on rising home and design shopping trends.
https://www.bareinternational.sg/wp-content/uploads/sites/7/2020/07/girl-in-pink-long-sleeve-shirt-holding-stainless-steel-jar-4499860-scaled-e1593625174532-1030x741-1.jpg7411030Lekha Jambaulikarhttps://www.bareinternational.sg/wp-content/uploads/sites/7/2023/05/BARE-ISO-Badge-2023-1.pngLekha Jambaulikar2020-07-07 12:38:222020-07-07 12:38:22RETAILERS REPORT THAT PANDEMIC SHOPPERS ARE BUYING MORE HOME AND DESIGN PRODUCTS
‘Even in the midst of a global pandemic, there is one thing that’s for sure: people still want to be treated well. This concept is at the core of customer experience—the simple idea of people wanting to feel seen, known, and appreciated by the companies they’re buying from.’ BARE shares an article by Daniel Newman for Forbes on how ‘CX will be the key brand differentiator by the end of 2020 – even more than price or product quality.’
‘Customers who once wandered the aisles of stores now place orders online. Employees keep their distance from customers instead of greeting them personally.’ BARE shares an article by Blake Morgan for Forbes about how retailers are adapting with curbside pickup in order to serve customers and keep their businesses afloat.
We all have days where we lack motivation, and you’re not alone. It happens. Even the most positive and productive people have days like this. Michelle, a BARE Quality Control Executive, shares a few ‘survival strategies’ for staying mentally healthy amidst the lockdown.Read more
https://www.bareinternational.sg/wp-content/uploads/sites/7/2020/06/photo-1503945438517-f65904a52ce6.jpg500750Lekha Jambaulikarhttps://www.bareinternational.sg/wp-content/uploads/sites/7/2023/05/BARE-ISO-Badge-2023-1.pngLekha Jambaulikar2020-06-18 07:29:022020-06-18 07:29:02AS THE LOCKDOWN ENDS, A MENTAL HEALTH CRISIS IS JUST BEGINNING. #BARESHARES TIPS ON STAYING MENTALLY HEALTHY
‘Every consumer has their go-to brands—the companies they will do business with again and again because of a trusted track record, great product and strong service. Every company wants to be a go-to brand, only about one-third of them reach that status.’ BARE shares an article by Blake Morgan for Forbes on the connection and progress for customers of the future.
https://www.bareinternational.sg/wp-content/uploads/sites/7/2020/06/happy-woman-shopping-online-at-home-3769747-scaled-e1591022777578-1030x574-1.jpg5741030Lekha Jambaulikarhttps://www.bareinternational.sg/wp-content/uploads/sites/7/2023/05/BARE-ISO-Badge-2023-1.pngLekha Jambaulikar2020-06-16 08:49:332020-06-16 08:49:33THE CUSTOMER OF THE FUTURE WANTS CONNECTION AND PROGRESS
B2B WAKES UP TO THE BENEFITS OF CUSTOMER EXPERIENCE
‘B2B companies are starting to see the value of investing in customer experience and the advantage it can give them over the competition.’ BARE shares an article by Blake Morgan for Forbes about the new focus on customer experience in the B2B world. Read more
REALITY OF THE EMERGENCY ROAD TRIP: SAFETY INSIGHTS FROM AN UNPLANNED HOTEL STAY
What are some thoughts you may have if you had to stay at a hotel during COVID? Is your room thoroughly cleaned? Are employees taking the proper precautions? Linda, our Global Director of Client Services, shares her discoveries during an unexpected hotel stay.
Read more
EXCEPTIONAL MOMENTS MAKE THE EXPERIENCE MEMORABLE (EMEM): INSIGHTS FROM BARE’S HOSPITALITY TEAM, POST-COVID SCENARIOS
Rounding up the team for an annual meeting resulted all of us staying in a nearby large branded hotel, no room sharing or AirBNBs possible. The team ranged from High to Low Risk, all non-symptomatic, which resulted in guests with a range of expectations.
We wondered: how often do exceptional moments occur to make the experience memorable even when face coverings and barriers were in place?
Read more
HOW BEAUTY RETAIL WILL CHANGE AS STORES REOPEN
‘How much of consumers’ new online beauty shopping habits will stick when stores reopen? How should beauty retailers react?’ BARE shares an article by Richard Kestenbaum for Forbes with new trends and innovations in the beauty retail industry.
Read more
CUSTOMER VALUE LIES IN THE EYES OF THE BEHOLDER
‘Much has been written about customer service through the years, but the events of the past few months have changed the conversation in a big way. The rise in on-line buying has created new questions about how to build customer loyalty with someone you never actually meet.’ BARE shares an article by Jill Griffin for Forbes on how customers determine value.
Read more
RETAILERS REPORT THAT PANDEMIC SHOPPERS ARE BUYING MORE HOME AND DESIGN PRODUCTS
‘With an unprecedented amount of time spent in their domestic spaces, Americans also began shopping to redecorate them.’ BARE shares an article by Elizabeth Fazzare for Forbes with data on rising home and design shopping trends.
Read more
4 ACTIONABLE CUSTOMER EXPERIENCE STATISTICS FOR 2020
‘Even in the midst of a global pandemic, there is one thing that’s for sure: people still want to be treated well. This concept is at the core of customer experience—the simple idea of people wanting to feel seen, known, and appreciated by the companies they’re buying from.’ BARE shares an article by Daniel Newman for Forbes on how ‘CX will be the key brand differentiator by the end of 2020 – even more than price or product quality.’
Read more
WAYS TO WIN WITH CURBSIDE CUSTOMER EXPERIENCE
‘Customers who once wandered the aisles of stores now place orders online. Employees keep their distance from customers instead of greeting them personally.’ BARE shares an article by Blake Morgan for Forbes about how retailers are adapting with curbside pickup in order to serve customers and keep their businesses afloat.
Read more
AS THE LOCKDOWN ENDS, A MENTAL HEALTH CRISIS IS JUST BEGINNING. #BARESHARES TIPS ON STAYING MENTALLY HEALTHY
We all have days where we lack motivation, and you’re not alone. It happens. Even the most positive and productive people have days like this. Michelle, a BARE Quality Control Executive, shares a few ‘survival strategies’ for staying mentally healthy amidst the lockdown. Read more
THE CUSTOMER OF THE FUTURE WANTS CONNECTION AND PROGRESS
‘Every consumer has their go-to brands—the companies they will do business with again and again because of a trusted track record, great product and strong service. Every company wants to be a go-to brand, only about one-third of them reach that status.’ BARE shares an article by Blake Morgan for Forbes on the connection and progress for customers of the future.
Read more